Who we are
Can you imagine a world where business and digital solutions will be truly seamless and where users will help companies to co-create them? Do you want to help us to shape this human-centered world? Welcome to UNGUESS.
UNGUESS is the crowdsourcing platform for effective testing and real insights that enable tech, digital and business leaders to make smarter decisions, faster. How? Unleashing the power of the crowd, a community of highly engaged people all over the world that allows us to bring end-customer insights into the design, development, and testing phases of a product.
We’re looking for an Accessibility Analyst & Researcher to join our Research Team. You’ll contribute to a variety of accessibility validation and research activities, helping our clients ensure their digital products are usable and inclusive for everyone.
This is a role ideal for someone who wants to grow in both technical and research dimensions of digital accessibility. You’ll be supported by a cross-functional team committed to continuous learning and real-world impact.
Requirements:
- 1–3 years of experience in accessibility evaluations & analysis
- Familiarity with WCAG 2.1/2.2, WAI-ARIA and basic front-end code (HTML/CSS)
- Experience in working with assistive technologies (e.g. NVDA, VoiceOver, JAWS)
- Good writing and communication skills for documenting insights and presenting findings
- Awareness of international accessibility standards like RGAA (France), BITV (Germany) or Section 508 (USA)
- Familiarity with testing for accessibility in documents (Adobe Acrobat Pro, Word etc.)
- Familiarity with testing for native mobile apps
- Italian native speaker and fluency in English (written and spoken)
Responsibilities:
- Support accessibility evaluations for websites, apps, and digital products
- Use both automated tools and manual testing (screen readers, keyboard navigation, semantic/code inspection)
- Contribute to analysis and reporting of accessibility issues, with actionable recommendations
- Participate in the planning and design of accessibility-focused test protocols, including research with users with different access needs
- Help run or support user research with people with disabilities, when relevant
- Collaborate with internal teams and clients to clarify issues and support fixes
- Enrich our internal accessibility knowledge base and research repository
Nice to have
- Experience in agile teams, consultancies or agencies
- Knowledge of tools like Axe, WAVE, Accessibility Insights, Silk Tide or Lighthouse
- Interest in accessibility certifications (e.g. UNI 11621-3, IAAP CPACC, WAS)
- Curiosity about inclusive design, neurodiversity and user advocacy
- Knowledge of other languages (e.g. French, German, Spanish) for supporting international activities
What we offer
- Great opportunity to learn from senior marketing leaders in a fast paced environment and in a fast growing digital startup.
- Package: €25,000 to €35,000/year and ticket restaurant
- Smart working: we are strong believers in the smart working approach.
- + 10–20% performance-based bonus
- Budget and time for learning, conferences, and certifications
- Friendly team culture, periodic retreats, and collaborative spirit
- The chance to improve the digital experience for real people, every day
