Can you imagine a world where business and digital solutions will be truly seamless and where users will help companies to co-create them? Do you want to help us to shape this human-centred world? Welcome to UNGUESS.
UNGUESS is the crowdsourcing platform for effective testing and real insights that enable tech, digital and business leaders to make smarter decisions, faster. How? Unleashing the power of the crowd, a community of highly engaged people all over the world that allows us to bring end-customer insights into the design, development, and testing phases of a product.
For possible future projects, we are looking for a freelance UX researcher to join our team ready to take on new challenges and projects with variable and demand-based hours. We offer a supportive environment for a long-term, open-ended commitment. We are looking for an enthusiastic, dynamic and pragmatic person who is fluent in German as a mother tongue and proficient in English, both spoken and written.
Responsibilities:
- Coordinate and facilitate all phases of various UX research studies, including planning, moderation, analysis, and synthesis of findings
- Employ a diverse set of UX research tools and methodologies to gain insights that drive product and business decisions
- Conduct qualitative and quantitative research studies with customers using a variety of techniques
- Assist our clients in finding the best ways to achieve their goals. Contribute to our growing UX research repository
Requirements:
- 2-5 years of experience in UX Research or service design
- Proficiency in conducting usability testing, interviews, and behavioral analysis
- Demonstrable experience in presenting research findings to stakeholders at all levels
- Continuous update on the main UX research tools, techniques, and methodologies, with a willingness to experiment with new approaches
- Native German speaker with proficiency in English, both spoken and written
- Constant update on the main UX research tools, techniques and methodologies and willingness to experiment with new things
- Italian mother tongue and proficiency in English, both spoken and written
Nice to have:
- Experience with market research and Customer Experience (CX) methodologies
- Experience working within an AGILE environment. Background in working for agencies or consultancy
- Eagerness to spread knowledge of UX research issues among internal and external stakeholders and contribute to discussions in the international and national research communities
- Familiarity with Google Analytics, HotJar, and/or other UX analytic tools
